Terms of Service

Consent

1. Introduction

These Terms and Conditions (hereinafter referred to as "Agreement") govern the use of Short Message Service (SMS) communication services (hereinafter referred to as "Service") provided by us (hereinafter referred to as "Provider") to the recipient (hereinafter referred to as "Client").

2. Client Consent

By agreeing to these terms and conditions, the Client provides explicit consent to receive SMS messages from the Provider for the purpose of communication, notifications, and updates. The Client acknowledges that these messages may be of a transactional, informational, or promotional nature.

3. Frequency of Messages

The Provider agrees to send SMS messages to the Client only as necessary and in accordance with applicable laws and regulations. The frequency of messages will be kept to a reasonable minimum, considering the purpose of communication.

4. Opt-Out Mechanism

The Client has the right to opt-out of receiving SMS messages from the Provider at any time. To unsubscribe, the Client can reply to any SMS message with the word "STOP" or follow the instructions provided in the message. Upon receiving this request, the Provider will cease sending SMS messages to the Client.

5. Handling of Data and Privacy

The Provider respects the Client's privacy and will handle personal information in accordance with its Privacy Policy. By agreeing to these terms and conditions, the Client acknowledges and agrees to the processing of their personal information as described in the Privacy Policy.

6. Costs and Charges

Standard messaging rates from the Client's mobile carrier may apply for receiving SMS messages. The Provider is not responsible for any charges incurred by the Client from their mobile carrier.

7. Service Availability

The Provider will make reasonable efforts to ensure the availability and reliability of the SMS Service. However, the Provider is not liable for any disruptions, interruptions, or delays in the Service that are beyond its control.

8. Termination

The Provider reserves the right to terminate or suspend the SMS Service to the Client at any time and for any reason, without prior notice.

9. Changes to Terms and Conditions

The Provider may modify or update these terms and conditions at its discretion. It is the Client's responsibility to periodically review this Agreement for any changes.

By providing your consent to receive SMS messages from us, you acknowledge that you have read, understood, and agreed to these terms and conditions.

10. Cancellation Policy

At PureSpace Cleaning, we value your time—and ours. When you book a service, we reserve that time specifically for you and prepare our team and schedule accordingly.

To ensure fairness for both our clients and staff, we require at least 48 hours’ notice prior to the scheduled day of your cleaning appointment for any cancellations or rescheduling.
• Cancellations made within 48 hours of the scheduled day will incur a 50% fee of the service cost.
• No-shows or same-day cancellations may be charged the full service amount.
• Rescheduling within the 48-hour window will waive the cancellation fee once as a courtesy, provided the appointment is immediately moved to a new date.

After that one-time courtesy reschedule, any additional changes within the 48-hour window will be subject to the 50% fee, and the next booked appointment will be considered confirmed and locked in.

We understand that life happens, and we’ll always do our best to work with you when unexpected situations arise.

Thank you for respecting our policy and helping us continue to serve you and all our clients with excellence and reliability.